Privacy Statement for People & Pets
STMM Pty Ltd trading as (People & Pets™) www.peopleandpetsapp.com.au / support@peopleandpetsapp.com
Last updated: 10/03/2025
At STMM Pty Ltd (“People & Pets”), we value your privacy and are committed to protecting your personal information. This Privacy Statement outlines how we collect, use, and safeguard your data when you use the People & Pets app.
By using the People & Pets app, you agree to the collection and use of your data as described in this statement. Please read it carefully.
1) Information We Collect
We collect the following types of information when you use the People & Pets app:
- Personal Information: This includes information you provide when creating an account or subscribing to our services, such as your name, email address, phone number, and payment details.
- Emergency Contact Information: If you choose to add emergency contacts, we collect their name, phone number, and any other contact information you provide.
- Usage Data: We automatically collect data about how you interact with the app, such as your device type, operating system, app usage patterns, and push notification interactions.
- Location Data: If you opt-in, we may collect your device’s location to provide specific location-based alerts for your pet.
2) How We Use Your Data
We use the collected data for the following purposes:
- To Provide Services: Your personal information allows us to provide alerts and notifications to you and your emergency contacts. This includes push notifications and SMS messages related to your pet’s activities and health.
- Subscription Management: Your email and payment information are used to manage your subscription, including billing and subscription renewals.
- Improve User Experience: We analyze app usage data to improve the functionality, performance, and overall user experience of the People & Pets app.
- Customer Support: Your information helps us respond to your inquiries, provide technical support, and improve the app based on user feedback.
3) Sharing Your Data
We do not share your data with third parties, except for the following:
- Emergency Contacts: The information you provide for emergency contacts, such as names and phone numbers, will be used to send push notifications and SMS messages in case of alerts regarding your pet. The cost of SMS notifications is covered by People & Pets, but we are not responsible for any telecommunications charges incurred by your emergency contacts.
- Service Providers: We may share your data with trusted third-party service providers who assist us in the operation of the app, such as payment processors, hosting providers, and customer support platforms. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purposes.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4) Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5) Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request to correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Opt-out: You can opt-out of receiving promotional emails and push notifications by adjusting your settings in the app or through your device.
To exercise any of these rights, please contact us at the details provided below.
6) Children’s Privacy
The People & Pets app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
7) Third-Party Links
The People & Pets app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party services before providing them with your personal data.
8) Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this statement periodically to stay informed about how we are protecting your data.
9) Contact Us
If you have any questions or concerns about this Privacy Statement or how we handle your personal data, please contact us at:
- Email: support@peopleandpetsapp.com
